TERMS OF SERVICE

1. Who may use the Service

You must be at least 13 years old to create an account. If you are under 18, you may use the Service only with the involvement of a parent or legal guardian who agrees to these Terms on your behalf. Tournament organizers and facilities may impose their own age requirements for specific events.

You must provide accurate account information and keep it current. You are responsible for everything that happens under your account, including activity by anyone you allow to use it. Do not share your credentials. Tell us at support@pickleballapp.app if you believe your account has been compromised.

2. Your account and profile

Your profile — including your name, photo, skill rating, and play history — is visible to other users of the Service. Some of it is public by design: brackets, results, tournament rosters, group posts, and marketplace listings are meant to be seen. Do not put anything in your profile that you would not want other players to see.

You can delete your account at any time from Account Settings → Delete Account in the mobile app. Deletion is permanent and is described in detail on the account deletion page.

3. Acceptable use

You agree not to use the Service to:

• harass, threaten, stalk, impersonate, or abuse another person, on or off the courts;
• post content that is unlawful, hateful, sexually explicit, or that infringes someone else's rights;
• misrepresent your skill rating, match results, identity, or eligibility for a division;
• list, sell, or arrange anything prohibited by law, or anything you do not have the right to sell;
• scrape, crawl, reverse engineer, overload, or circumvent any technical or access control in the Service;
• use the Service to send unsolicited commercial messages, or to collect other users' personal information.

We operate an in-app reporting and blocking system. Reports of objectionable content or abusive users are reviewed, and we remove content and suspend accounts that violate these Terms. We aim to act on reports within 24 hours.

4. Content you post

You keep ownership of the photos, posts, messages, listings, and other content you submit (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, resize, and display Your Content for the purpose of operating and promoting the Service. This licence ends when you delete the content or your account, except for copies retained in backups, and except where the content has been shared with others in a way that cannot be recalled (for example, a message another player has already received).

You are responsible for Your Content, and you confirm that you have the rights needed to post it. We may remove content that violates these Terms without notice.

5. Tournaments, registrations, and holds

Tournaments listed on the Service are run by independent organizers and facilities, not by Pickleball App. When you register for an event, you enter an agreement with that organizer. Their rules — format, divisions, refund window, code of conduct, weather policy — govern the event. We provide the software that lists the event, collects the entry fee, and publishes brackets and results.

A “hold” reserves a spot in an event for a limited time. Holds may be paid, are subject to the organizer's terms, and expire automatically. An expired hold releases the spot to the waitlist.

Skill ratings shown in the Service — including our own rating system and any rating imported from a third party — are estimates produced from reported results. They are not guarantees of eligibility, and organizers may accept, reject, or reclassify any entry.

6. Payments, fees, and refunds

Payments are processed by Stripe. We do not receive or store your full card number. Your use of Stripe is subject to Stripe's own terms and privacy policy.

• Entry fees and holdsare set by the organizer and charged at the time you register. Refunds are governed by the organizer's published refund policy, and requests should go to the organizer first.
• Court reservations are charged by the facility that owns the courts. Cancellation windows are set by the facility.
• Coaching sessions and vouchers are agreements between you and the coach. Unused vouchers expire on the date shown at purchase.
• Marketplace purchases are between buyer and seller. See section 7.
• Wallet items, offers, and deals have no cash value, are non-transferable unless stated otherwise, and expire on the date shown.

Where we act only as the payment facilitator, we are not the merchant of record for the underlying goods or services and we are not responsible for their delivery or quality. If a charge on the Service looks wrong, contact support@pickleballapp.app before disputing it with your bank; we can usually resolve it faster.

7. Marketplace and peer-to-peer transactions

The marketplace lets players list and buy gear. Pickleball App is not a party to those sales. We do not inspect items, verify descriptions, or guarantee that a sale completes. Sellers must accurately describe what they list and must have the right to sell it. Buyers are responsible for satisfying themselves before purchasing.

Listing assistance features that draft or improve listing text produce suggestions only. You are responsible for the accuracy of the listing you publish.

8. Messaging and communications

The Service includes direct messages, group chats, and match/partner requests. Messages are visible to their recipients and to us where needed to investigate a report, comply with law, or keep the Service running. Do not use messaging to send anything you would not want reviewed in a safety investigation.

We send transactional email and push notifications about your registrations, payments, messages, and account. You can turn off push notifications in your device settings, and adjust categories in the app. Some transactional email — receipts, security notices — is required to operate your account and cannot be switched off while the account exists.

9. Third-party services

The Service integrates with third parties including Stripe (payments), Supabase (hosting and data storage), Expo and the Apple and Google push services (notifications), Apple and Google (sign-in), map and weather providers, and email delivery providers. Their handling of your data is described in our Privacy Policy.

10. Availability and changes

We may change, suspend, or discontinue parts of the Service. We will give reasonable notice of material changes that affect paid features. We may update these Terms; if a change is material, we will notify you in the app or by email before it takes effect. Continuing to use the Service after that date means you accept the updated Terms.

11. Suspension and termination

We may suspend or terminate your access if you breach these Terms, if we are required to by law, or if your account presents a security or safety risk. You may stop using the Service and delete your account at any time.

12. Disclaimers

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, that ratings or results will be accurate, or that any event, court booking, coaching session, or sale will take place.

Pickleball is a physical activity. You participate in matches, events, and sessions arranged through the Service at your own risk, and you are responsible for your own fitness to play and for your own conduct and safety on court.

13. Limitation of liability

To the fullest extent permitted by law, Pickleball App will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total liability for any claim relating to the Service is limited to the greater of (a) the amount you paid us in the twelve months before the claim arose, and (b) USD 100.

Some jurisdictions do not allow these limitations, in which case they apply to the maximum extent permitted, and nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or anything else that cannot be limited by law.

14. Indemnity

You agree to indemnify and hold harmless Pickleball App and its officers, employees, and agents from claims, damages, and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, or your breach of these Terms.

15. App Store terms

If you obtained the app from the Apple App Store, the following applies. This agreement is between you and Pickleball App only, not with Apple. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claim relating to the app, including product liability, regulatory non-compliance, or consumer protection claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government restricted-parties list.

16. General

1. Governing law. These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-laws rules, and the courts of that jurisdiction have exclusive jurisdiction over disputes.
2. Severability. If any provision is unenforceable, the rest remains in force.
3. No waiver. Our failure to enforce a provision is not a waiver of it.
4. Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.
5. Entire agreement. These Terms and the Privacy Policy are the whole agreement between us about the Service.

17. Contact

JD Innovations LLC
11615 Gramercy Park Ave, Bradenton, FL 34211
Support: support@pickleballapp.app
Privacy: support@pickleballapp.app